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Author Topic: Can't Log in to web sites  (Read 1355 times)

Offline noseyoap

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Can't Log in to web sites
« on: Monday 18 May 15 21:28 BST (UK) »
Help don't know what I have done but I cannot log into my web sites such as Ancestry and Find My Past, the signing in box is not highlighted and their is no cursor. If I right click then select all then I can sign in. Can anyone advise me Please
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Lewis - Glamorgan
Eley - Lincolnshire
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Offline groom

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Re: Logging in to web sites
« Reply #1 on: Monday 18 May 15 21:40 BST (UK) »
What browser are you using - have you tried with another to see if that makes any difference?
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Offline sugarbakers

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Re: Logging in to web sites
« Reply #2 on: Monday 18 May 15 21:48 BST (UK) »
A few minutes ago Ancestry did not show the 'Sign out' button. Closed Safari, restarted computer, opened Safari and then Ancestry. Logged in and now 'Sign out' button available ... and working OK.
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Offline noseyoap

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Re: Logging in to web sites
« Reply #3 on: Monday 18 May 15 22:30 BST (UK) »
I am on Internet Explorer and  have never had any problem . I connect through Virgin network at home, but have just been on holiday and have been connecting though the hotels wi-fi, the connection wasn't very good at one time so I seem to think I have played around with it to try to get a better signal and I have pressed something I shouldn't have and caused the problem.
Chapman - Antrim/Liverpool
Harde - Swansea
Lewis - Glamorgan
Eley - Lincolnshire
Guntrip - Acton

Offline groom

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Re: Logging in to web sites
« Reply #4 on: Tuesday 19 May 15 00:16 BST (UK) »
Have you tried logging out of Virgin and logging back in again manually rather than letting it connect automatically. Or perhaps turning the router off and rebooting to see if that clears it? 
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Offline noseyoap

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Re: Can't Log in to web sites
« Reply #5 on: Wednesday 20 May 15 16:27 BST (UK) »
  :)My desk top computer is fine so it must be something on my laptop, I am struggling to reply as the curser is not flashing in the reply box.
Chapman - Antrim/Liverpool
Harde - Swansea
Lewis - Glamorgan
Eley - Lincolnshire
Guntrip - Acton
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