Author Topic: Can't print PDF documents.  (Read 12250 times)

Offline joyceabc

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Re: Can't print PDF documents.
« Reply #18 on: Tuesday 16 June 15 16:17 BST (UK) »
And when you do it via the File/Print menus, is the printer shown the printer you are expecting the print to come out of, rather than anything else?

When did this problem start (i.e. when did you last successfully print a PDF to the printer)?

ReadyDale, yes the printer is being shown where I am expecting the print to come from, I only have one printer.  Last PDF document was printed approximately the middle of May.

Offline ReadyDale

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Re: Can't print PDF documents.
« Reply #19 on: Tuesday 16 June 15 16:24 BST (UK) »
And when you do it via the File/Print menus, is the printer shown the printer you are expecting the print to come out of, rather than anything else?

When did this problem start (i.e. when did you last successfully print a PDF to the printer)?

ReadyDale, yes the printer is being shown where I am expecting the print to come from, I only have one printer.  Last PDF document was printed approximately the middle of May.
OK. Just wanted to rule things out.
Just because you know you only have one printer, it doesn't stop the computer from thinking otherwise  ;)
Also, was just checking it had been a while since you last successfully printed from PDF (I assume you turn your PC off regularly).
Next I would suggest checking whether the PDF Reader software has any updates. If not, then maybe uninstall it. Reboot the PC. Then reinstall it.

Offline joyceabc

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Re: Can't print PDF documents.
« Reply #20 on: Tuesday 16 June 15 20:07 BST (UK) »
Acrobat Reader Dc, Is this the only program capable of printing out a PDF file on your computer?
Looking at one of your PDF files, 'right click onto your document' when box opens select open with Adobe Acrobat Reader Dc.
Look for 'help' heading as your file opens, click onto help then 'repair installation' and allow to run.
Then when that finished try and print out your document.
 Brian

Thanks for all advice with this.

Tried 'repair installation', still not printing.

Yes, computer is turned off regularly, I did update Adobe a couple of days ago when I discovered that PDF documents were not printing.  This evening I have uninstalled Adobe and reinstalled it, but still not printing.


Offline Midase

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Re: Can't print PDF documents.
« Reply #21 on: Tuesday 16 June 15 20:50 BST (UK) »
Try the popular Foxit reader as an alternative. http://www.foxitsoftware.com/Secure_PDF_Reader/ See if this allows you to print.


Offline hallmark

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Re: Can't print PDF documents.
« Reply #22 on: Tuesday 16 June 15 21:15 BST (UK) »
What are the File properties?

Not all are printable!!

Go File>Properties... Security Tab
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Offline joyceabc

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Re: Can't print PDF documents.
« Reply #23 on: Friday 19 June 15 21:21 BST (UK) »
Midas, haven't tried the foxit suggestion as yet but will try that.

hallmark, my details in the properties of the pdf document read the same as the diagram you posted.

So, basically still not able to print these documents.  I have asked for help elsewhere but this problem is stumping everyone ???

Offline Midase

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Re: Can't print PDF documents.
« Reply #24 on: Friday 19 June 15 21:32 BST (UK) »
When you downloaded and installed Adobe Reader DC, did you also allow the optional McAfee Security Scan? The option to install is checked by default.

Offline joyceabc

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Re: Can't print PDF documents.
« Reply #25 on: Friday 19 June 15 21:36 BST (UK) »
Not sure Midase about the answer to that, I will look into it.  But bearing in mind pdf failed to print before I installed the updated version of Adobe.

Offline downside

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Re: Can't print PDF documents.
« Reply #26 on: Saturday 20 June 15 10:16 BST (UK) »
I can't remember whether you have attempted to print a PDF file that was successfully printed in the past - if that works then it might be that the current PDF file you are trying to print is corrupt as stated here:-

https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html
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