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Author Topic: Restored comp & now have a blank screen  (Read 1875 times)

Offline Rosinish

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Restored comp & now have a blank screen
« on: Sunday 15 November 15 15:19 GMT (UK) »
Hi,

I have just done a restore & screen is black blank with only the mouse arrow showing?

Using a phone for this query.

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline Rosinish

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Re: Restored comp & now have a blank screen
« Reply #1 on: Sunday 15 November 15 15:32 GMT (UK) »
Now have windows vista logo showing periodically?

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline groom

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Re: Restored comp & now have a blank screen
« Reply #2 on: Sunday 15 November 15 20:14 GMT (UK) »
Have you tried rebooting?
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Roger The Hat

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Re: Restored comp & now have a blank screen
« Reply #3 on: Sunday 15 November 15 20:31 GMT (UK) »
I would try this:
http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
If it works you might have a software/driver problem.
I it doesn't, you might have a hardware problem.
At least it'll give you an idea of where to start looking, ammack.

Good luck.
 ;)

Offline Rosinish

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Re: Restored comp & now have a blank screen
« Reply #4 on: Sunday 15 November 15 23:27 GMT (UK) »
I had rebooted several times. I can't access anything as the screen is blank as in no desktop.
I also tried several times to start in safe mode.
I am wondering if reinstalling the widows disk will do anything.
I know zilch about the techs of a comp.

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline groom

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Re: Restored comp & now have a blank screen
« Reply #5 on: Sunday 15 November 15 23:34 GMT (UK) »
One suggestion on Google is

"Try Ctrl+Shift+Esc to fire up the Task Manager. Sounds like the Explorer.exe process isn't starting as it should be."
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline Rosinish

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Re: Restored comp & now have a blank screen
« Reply #6 on: Monday 16 November 15 00:01 GMT (UK) »
After pressing ctrl shift & esc says to press f12 which brings up a boot menu & choices
Hdd
Cd/dvd
Fdd
Lan

Under that list says enter set up so I pressed enter qhich brings up a lot of info I dont understand but I have pressed save changes & exit. Comp restarted but still exactly as before.

Comp doctor me thinks as I've been having probs with explorer for a while & had a query on here a while ago for that.

Thanks folks for suggestions.

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline groom

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Re: Restored comp & now have a blank screen
« Reply #7 on: Monday 16 November 15 00:05 GMT (UK) »
Probably best as I see this has been read over 100 times with very few suggestions. Good luck!
Census information Crown Copyright, from www.nationalarchives.gov.uk

Offline hallmark

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Re: Restored comp & now have a blank screen
« Reply #8 on: Monday 16 November 15 00:44 GMT (UK) »
Quote from: ammack on Sunday 15 November 15 15:19 GMT (UK)
Hi,

I have just done a restore & screen is black blank with only the mouse arrow showing?

Using a phone for this query.

Annie

What type of restore?? Factory Restore or to a previous restore point??
Give a man a record and you feed him for a day.
Teach a man to research, and you feed him for a lifetime.
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