Author Topic: TalkTalk Email Notification Problems not receiving RootsChat Emails now resolved  (Read 10555 times)

Offline nanny jan

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #36 on: Friday 27 November 15 20:53 GMT (UK) »
I was also told that the problem was with RootsChat; I changed my address to my back-up one and RootsChat mail arrived without any problems.

I've not been asked for my password............yet......maybe that is next on the list.  ::)
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



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Offline malijibic

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #37 on: Friday 27 November 15 21:36 GMT (UK) »
tofgem
Thunderbird states that it is downloading 1 of 855 messages on a tiscali address.
I has been stating that since 6pm.
I am one of those whom they migrated to Fleur telecom.
Talk talk will not talk to me as I am no longer a customer.
Fleur telecom say it is not their problem and suggested that I changed to hotmail instead.
I am a bit annoyed as I was not consulted whether I wanted to be migrated or would prefer to choose a new ISP myself.

Offline [Ray]

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #38 on: Friday 27 November 15 22:33 GMT (UK) »

I am surprised that no-one has (said that they have) checked this before, so,
having checked the most common mail spam blacklists for Rootschat.com. . . . . .

Surprise? Rootschat.com does NOT appear!

I (also) get all/any messages emanating from the Rootschat forums.
[ but then I run/control my own mail server(s) ]

( Without an explicit&full audit ) Rootschat would appear to be clean/clear of a spam reputation.

Rootschat appears to be . . . . .
http://www.dnsstuff.com/tools#ipInformation|type=ipv4&&value=188.65.177.20
(Bury)
http://mxtoolbox.com/SuperTool.aspx?action=blacklist%3arootschat.com&run=toolpage

The problem IS TT.


Ray




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Offline sarah

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #39 on: Saturday 28 November 15 08:21 GMT (UK) »
Quote
I was also told that the problem was with RootsChat; I changed my address to my back-up one and RootsChat mail arrived without any problems.

The problem is with talktalk not with RootsChat, we have been very careful to achieve our good standing with emails and they are checked to make sure that they are correctly delivered.

It is talktalk that are blocking our emails - we are awaiting for talktalk to "whitelist" (this is the correct term) and  have sent them sample emails with all our server details etc.

Sarah
For Help on how to post an Image on RootsChat
http://www.rootschat.com/forum/index.php?topic=459330.0

If you have been helped on RootsChat be sure to spread the word!

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Offline nanny jan

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #40 on: Saturday 28 November 15 09:48 GMT (UK) »

Thank you Sarah; so sorry to give you problems.  :-*


Nanny Jan
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline rosie17

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #41 on: Saturday 28 November 15 10:07 GMT (UK) »

Thank you Sarah; so sorry to give you problems.  :-*


Nanny Jan

And from me also we know the problem is with TalkTalk but they won't admit it ..If I remember right I am sure I had this same problem a few years ago with TalkTalk  ???
Rosie

Offline nanny jan

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #42 on: Saturday 28 November 15 10:12 GMT (UK) »

Thank you Sarah; so sorry to give you problems.  :-*


Nanny Jan

And from me also we know the problem is with TalkTalk but they won't admit it ..If I remember right I am sure I had this same problem a few years ago with TalkTalk  ???
Rosie

I did......will be researching a new provider in the new year!  There is a limit to my patience and my loyalty.  >:(
Howard , Viney , Kingsman, Pain/e, Rainer/ Rayner, Barham, George, Wakeling (Catherine), Vicary (Frederick)   all LDN area/suburbs  Ottley/ MDX,
Henman/ KNT   Gandy/LDN before 1830  Burgess/LDN
Barham/SFK   Rainer/CAN (Toronto) Gillians/CAN  Sturgeon/CAN (Vancouver)
Bailey/LDN Page/KNT   Paling/WA (var)



All census look-ups are crown copyright from www.nationalarchives.gov.uk

Offline annaS

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #43 on: Saturday 28 November 15 15:03 GMT (UK) »
 I too am not getting notification from Rootschat, and I'm NOT with Talktalk!

Offline aspin

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Re: TalkTalk Email Notification Problems - not receiving RootsChat Emails
« Reply #44 on: Saturday 28 November 15 21:00 GMT (UK) »
As stated before my Rootschat is going into my spam with Yahoo none coming through BT at all
and I have added roots to my contacts as was told to

Elizabeth
McKenzie,Helmsdale.,Mackay's,Gordon's,Polsons,Sutherland's,Loth & N/Z .Watson ,Munro,Pitsligo.Black. Harle ,East Hollywell.Black,and Short East Hollywell.Northumberland Gair, Amble,Douglas,Amble,Mitchell ,Fettercairns,Lyall, Brechin .Mearns Brechin.Thompson's ,Spittal. Maghie,Young .Raey Cumberland & Newcastle & Glasgow .Gilroy, Northumberland. Stark's Kyloe & Tweedmouth .Skeen's Tweedmouth.Gregsons Northumberland & America. Andrew Farmer Turnbull Berwick , Pool and Black Hull.Lounton Tweedmouth