TalkTalk Email Notification Problems not receiving RootsChat Emails now resolved

[annaS]

I've just received my first notification from rootschat in a while.  Co-incidence or what!

[aspin]

Me too
I did go into my spam before and scrolled down and noticed something that said I'm not spam so I clicked on it


Pleased about that
Elizabeth

[sarah]

I too am not getting notification from Rootschat, and I'm NOT with Talktalk!

Hi AnnaS,

I have just checked your settings and can see that you have opened one email notification yesterday and 2 this morning. Maybe you had not received a new reply to be notified about?

Regards

Sarah

[JenB]

There is currently a major problem with talktalk/tiscali.

Hundreds of customers, many with the old tiscali email address, are not receiving emails. They seem to be disappearing into a black hole. I have made purchases on ebay for which I've received no email notifications at all. I have sent myself 'test' emails and none have arrived. The problem is having a major impact on people who are running businesses.

See their 'email forum' here http://community.talktalk.co.uk/t5/My-Email/bd-p/myemail

At the top of the page is this message
Problems with your TalkTalk email
We’re really sorry if you're having issues sending, accessing or using email at the moment. We're working really hard to resolve the problems and apologise for any inconvenience caused. For more information read our email status page
 Don't be fooled - it has been there for a couple of weeks 

[nanny jan]

There is currently a major problem with talktalk/tiscali.

Hundreds of customers, many with the old tiscali email address, are not receiving emails. They seem to be disappearing into a black hole. I have made purchases on ebay for which I've received no email notifications at all. I have sent myself 'test' emails and none have arrived. The problem is having a major impact on people who are running businesses.

See their 'email forum' here http://community.talktalk.co.uk/t5/My-Email/bd-p/myemail

At the top of the page is this message
Problems with your TalkTalk email
We’re really sorry if you're having issues sending, accessing or using email at the moment. We're working really hard to resolve the problems and apologise for any inconvenience caused. For more information read our email status page
 Don't be fooled - it has been there for a couple of weeks 

I think possibly a bit longer..........another 20 minute phone call with them this morning........

[Chilternbirder]

I emailed a client of mine with a Tiscali address on Thursday. On Saturday I had the response "Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server."

[tidybooks]

Hi All,

Sorry to read all about your email problems with TalkTalk, I had a look in "The Register" a good source of Network problems, and Lo and Behold, an email problem with TalkTalk,

http://www.theregister.co.uk/2015/11/23/talktalk_business_email_outage/

Hope this problem gets solved soon, and that you all get chance to change to a nice new company that values you.

Tom

PS - "We asked the telco how many customers had been affected by the outage. Just a "handful", we were told. ®"  Methinks they have rather large hands!

[nanny jan]

After a very long wait...............an email from Rootschat.   

I had sent a letter of complaint to TalkTalk this morning.........


Nanny Jan

[rosie17]

After a very long wait...............an email from Rootschat.   

I had sent a letter of complaint to TalkTalk this morning.........


Nanny Jan

And me back in business again it took them long enough 
Rosie