Author Topic: Rootschat Login required every time!  (Read 5059 times)

Offline Treetotal

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Rootschat Login required every time!
« on: Friday 18 March 16 16:21 GMT (UK) »
Does anyone know why I suddenly have to log in every time I open Rootschat...the box to stay logged in is tick and the duration is something like 1444?
Is this to do with Win10 as it has only started to happen since I had it downloaded?
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
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Offline sarah

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Re: Rootschat Login required every time!
« Reply #1 on: Friday 18 March 16 16:59 GMT (UK) »
Hi Carol,

We have had a similar topic recently..it may help?

http://www.rootschat.com/forum/index.php?topic=738211.0

Regards

Sarah
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Offline 3sillydogs

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Re: Rootschat Login required every time!
« Reply #2 on: Friday 18 March 16 17:05 GMT (UK) »


I always have to log in when I open Rootschat, never thought anything about it..... ::) ;D
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Offline Treetotal

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Re: Rootschat Login required every time!
« Reply #3 on: Friday 18 March 16 17:51 GMT (UK) »
Hi Carol,

We have had a similar topic recently..it may help?

http://www.rootschat.com/forum/index.php?topic=738211.0

Regards

Sarah


Thanks for that Sarah but it hasn't solved my problem...I never log out...I discarded my shortcut...saved a new one with my login but still no change....I don't know how to put it right!!
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU


Offline lizdb

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Re: Rootschat Login required every time!
« Reply #4 on: Friday 18 March 16 17:52 GMT (UK) »


I always have to log in when I open Rootschat, never thought anything about it..... ::) ;D

Same here. Never ticked the "stay logged in" box in all my years on RC!
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Offline Ringrose

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Re: Rootschat Login required every time!
« Reply #5 on: Friday 18 March 16 19:57 GMT (UK) »
I'm still having problems and even though I've been with Roots Chat for years it's still coming up with did I miss my activation email.
Told to click log on but I still gave to log on fully.Tried all the answers given but none work
Ringrose




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Offline Treetotal

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Re: Rootschat Login required every time!
« Reply #6 on: Friday 18 March 16 20:08 GMT (UK) »
Glad it's not just me...I have been a member for 10 years and
Apart from the odd occasion when making changes to my system and have to reset passwords, I have always been able to get into RC without logging on.
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
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Offline Alan b

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Re: Rootschat Login required every time!
« Reply #7 on: Friday 18 March 16 20:39 GMT (UK) »
This would happen if Windows 10 or rather the browser you are using is deleting the Rootschat cookies that are stored on your computer, because when you login a cookie is placed on your computer and if it is deleted you will be asked to login again and so on.
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Offline Treetotal

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Re: Rootschat Login required every time!
« Reply #8 on: Friday 18 March 16 21:07 GMT (UK) »
Thanks for that Alan....that makes sense....maybe I will have to look into that....it doesn't happen on the iPad.
Carol
CAPES Hull. KIRK  Leeds, Hull. JONES  Wales,  Lancashire. CARROLL Ireland, Lancashire, U.S.A. BROUGHTON Leicester, Goole, Hull BORRILL  Lincolnshire, Durham, Hull. GROOM  Wishbech, Hull. ANTHONY St. John's Nfld. BUCKNALL Lincolnshire, Hull. BUTT Harbour Grace, Newfoundland. PARSONS  Western Bay, Newfoundland. MONAGHAN  Ireland, U.S.A. PERRY Cheshire, Liverpool.
 
RESTORERS:PLEASE DO NOT USE MY RESTORES WITHOUT PRIOR PERMISSION - THANK YOU