Pages: [1]

Author Topic: black screen  (Read 777 times)

Offline bigjon

  • RootsChat Veteran
  • *****
  • Posts: 516
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
black screen
« on: Wednesday 20 April 16 07:21 BST (UK) »
Hi all,
    recently my computer screen is coming up black. In the bottom right corner is a message saying this copy of windows is not genuine click here to go online to resolve.
    Is this a scam? how do I get out of this?

                                    thanks.............bigjon
Bennett, Tennant, Richards, Price.....Staffordshire
Reid, Brown, Harrison, Saunders, Coetzer........South Africa and Scotland.

Offline Gen List Lass

  • RootsChat Aristocrat
  • ******
  • Posts: 1,299
  • Jane ANDERSON nee DODD, 2 x g grandmother.
    • View Profile
Re: black screen
« Reply #1 on: Wednesday 20 April 16 07:53 BST (UK) »
Do you have a virus checker installed?

Gen in NBL England
UK - Northumberland, County Durham: ANDERSON,   DODD(S), EDWARDS, ELLIOTT/ELLET, FENWICK, GREY/GRAY, HINDMARCH and variants, JORDAN, MOORE, MURRAY, RIPPON, RODDHAM, RYDER-TURNER, SPARK(E)(S), STEWART, TILLEY, TIPLADY, WATSON,
Sheffield: TURNER
Middlesex: RYDER
<br />Aberdeenshire: EDWARDS, BRODIE<br />Angus STEWART, DIXON, PETRIE

Online japeflakes

  • RootsChat Marquessate
  • *******
  • Posts: 7,309
    • View Profile
Re: black screen
« Reply #2 on: Wednesday 20 April 16 07:55 BST (UK) »

Offline Michael J

  • RootsChat Senior
  • ****
  • Posts: 352
    • View Profile
Re: black screen
« Reply #3 on: Wednesday 20 April 16 10:11 BST (UK) »
When this happened to me a few months ago I simply opened Control Panel/Systems and on the bottom of the 'Basic Computer Details' screen clicked on either 'Activate now' or 'Change product Key' (cannot remember which) & all was well - the black screen went back to my normal desktop & Windows showed 'Activated' again.

Michael.
64 bit Windows 7 desktop.

Offline bigjon

  • RootsChat Veteran
  • *****
  • Posts: 516
  • Census information Crown Copyright, from www.nationalarchives.gov.uk
    • View Profile
Re: black screen
« Reply #4 on: Wednesday 20 April 16 19:22 BST (UK) »
thanks guys,
    yes I do have all the necessary screening and no virus found. Will try what you suggest michael.

    bigjon
Bennett, Tennant, Richards, Price.....Staffordshire
Reid, Brown, Harrison, Saunders, Coetzer........South Africa and Scotland.
Pages: [1]