How do I revert to the original set up i.e. out of Beta?
I must have been far too laid back about this yesterday - they've had ages to put it right but, from what others on here have said, all they seem to do is advise us to clear our cache (I don't know what this means but am assuming - to us dinosaurs who don't understand computer-speak - it means delete such things as temporary files, history, add ons etc.)
I've sent them a snotty email (which will probably go unanswered).I really did think this Beta set up was a good thing at first and even complimented them on their efforts to improve our experience but enough is enough and I now want to go back to the original until such time as they sort themselves out.
However, I spent hours on the beta screen colour coding matching groups on three DNA accounts, so I don't want to lose that.
In my email to them, I even said that I'd considered buying a 4th test kit as they were on offer but that I'd shelved that idea because of the mess the DNA site is in. I don't suppose this multi million set up will care about that one iota.
Gosh, I know I'm venting but - really - they should be offering us all a rebate on our subscription charge: not just for the mess they're in but also for all our time spent trying this and trying that to make it work, as if it was all our fault!!
