Just sent another message to someone today, in which I was suggesting various sites, including Rootschat, that might be helpful to them.
It would seem that if you now place a website address in the body of the message, once you hit send, the address detail is left as is within the message and a
rather large in my opinion clickable picture box (per examples in previous post above), is added above the message. If you then click on same, a warning pops up that says "Leaving Ancestry. This link is taking you outside of Ancestry.com and may not be safe." and asks if you want to proceed or return. The daft thing is, the address left as is within the message remains clickable and when clicked, gives same warning, so why even the need for adding the clickable picture links above the message too.
All good and well that Ancestry are trying to look after your online safety, but in the example I gave, I had added about 5 website addresses, resulting in recipient seeing five clickable picture links immediately before the body of my message. I suspect many recipients might be confused and/or wary at this point and not even bother to then scroll down to see there is a message beneath.
It can be hard enough to encourage contacts to reply without adding this (and the awful formatting or rather lack of that is now back) to the mix.
I've had trouble as well!!!!! All my messages marked read on one particular day,even the messages sent years ago and had never been read. Wierd pop ups also. Contacted Ancestry, last message from them ask me to phone as they could not understand what had gone wrong apparently they cannot go into the messages themselves.
Oh dear, have checked and all my messages have also changed to 'read' now too. Maybe they thought too many people were being put off sending messages as so many go un-read that they decided to change their status to let us think they have been read.