I am hoping that someone can offer me some advice/guidance.
Windows 10.
Computer shows: Firefox is up to date.
But, after the latest Firefox automatic update, many things have gone wrong.
Bookmark problems:
Bookmarks cannot be edited.
Toolbar bookmarks across the top of screen can still be seen & used, but the toolbar overflow bookmarks that go down the right of the screen when you click on the little double arrows have all disappeared.
Bookmark history cannot be seen
Also:
Large squares all over newspaper where there is a video, and also over Youtube videos stating:
XML Parsing Error; undefined entity
Location: https:// etc. etc.
Line number 15, Column 43:
or similar...
*****
I checked Firefox update history and found:
Firefox menu:
Settings > General > Firefox updates > Show update history
January - all updates state "The update was successfully installed"
96.0
96.01
96.02
96.03
February - problems appeared
97.0 Feb 10 still pending
97.0 Feb 11 still pending
97.0 Feb 12 install failed
97.01 Feb 19 successfully installed
March - problems continued
97.02 Mar 5 update could not be installed (patch apply failed)
98.0 Mar 9 update could not be installed (patch apply failed)
Total failed updates:
97.0
97.02
98.0
I have no idea how to rectify these failed updates. They are no doubt the cause of all my recent problems some of which are listed above. I did not seem to have any of these problems until after the very latest update attempt in March.
Questions:
1. 97.01 – successfully installed.
Would this successful install of 97.01 have included 97.0 which said “install failed”?
2. If I wait patiently. will the next update repair all these errors?
Thank you in advance for any help that you can offer. I don’t understand much about computers, and it has taken me more than a week of Googling just to discover this Firefox Update History menu. I feel pleased to have got that far, as I can now understand the problem, but I am at a loss as to what to do next.
Can I somehow remove the recent failed updates, or try to manually update them correctly somehow?
Of course, my Bookmarks are family history things so of vital importance. I can only see them by clicking the Sidebar-button. They then appear down the left of the screen but cannot be moved or edited. I desperately need everything to go back to normal.
Thank you,
UKgirl