Can't access Documents or Recyle Bin

[mentmore]

Help Please, iff possible.

I can't access Documents or Reycyle Bin:  It shows 'RPC server is unavailable'

I think this has happened since I installed the new Nortons a couple of days ago.

Any help please.  Thank you

[KGarrad]

PC or Mac?
What version of the operating system?

[andrewalston]

From the terminology, it's Windows, but could be any version from 7 upwards.

Rebooting often clears things like this.

If it doesn't, I would uninstall Norton and check whether control is regained.

If re-installing Norton loses things again, you would need to complain at Norton.

If you still have no control without Norton interfering, there are other steps you can take.

[mentmore]

andrewalston and KGarrad

The computer is Windows 7 and pleased to say, thank you both, that the computer is now fully operational.

Thank you both

Best wishes
Carol

[andrewalston]

Unfortunately Norton and the like don't see Windows 7 as a good source of income, so are increasingly losing compatibility.

I'm afraid that sillies like this will become more common.

[mentmore]

In time I realise that I shall need to buy a new computer, but, this one does me ok for the time being.

My problem was solved by going into 'Settings' and adjusting.

Thanks to those that replied and helped.