Author Topic: Papers Past Problems?  (Read 1429 times)

Offline minniehaha

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Re: Papers Past Problems?
« Reply #18 on: Sunday 09 April 23 03:54 BST (UK) »
Don't know whether this helps or not but I found this from Papers Past......

'If you see anything funny happen particularly with lists of search results, just close any PP tabs you have open, delete the PP cookies from your browser, then you're all good to go again.

If any of you have any issues seeing the new material, try clearing your cookies and doing a hard refresh on the webpage (Ctrl-F5 on a windows machine, Shift-Cmd-R on a Mac), that will sort things out'.



Minniehaha.

HAMMOND, Cainham/Caynham, Shropshire, U.K. Otago-NZ.
GALBRAITH, Ireland, Dunedin, Otago-NZ., Kensington-London, U.K.
GRANT, Sct., Dunedin, Otago-NZ., Vancouver, Canada.
GLASS, Aberdeenshire, Otago-NZ.
CAIRNEY/CARNEY/KEARNEY/Ireland, Airdrie, Scotland, Otago-NZ.
O'BRIEN Mary Ann, Limerick, Otago-NZ.
NICOL(L) James, Scotland, Otago-NZ.
SCOTT Thomas, Shetland, Otago-NZ.
MCHARDY/MCHARDIE Euphemia, Scotland, Otago-NZ.

Offline Fresh Fields

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Re: Papers Past Problems?
« Reply #19 on: Sunday 09 April 23 23:47 BST (UK) »
Thanks Minniehaha.  I had a quick look, but could not find it. So may completed posts, and not sure how far back to look, or what search critera to use.

Alan.
Early Settlers & Heritage. Family History.

Offline spiritlizard

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Re: Papers Past Problems?
« Reply #20 on: Monday 10 April 23 20:37 BST (UK) »
I joined up here to say that I have also been having the Error 20 problem for a number of days from the US. I have written to the National Library of NZ but haven't had a response yet. It doesn't come and go like some others reported; it just doesn't work for me at all.

I hope they identify the problem soon.

Offline Jomot

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Re: Papers Past Problems?
« Reply #21 on: Tuesday 11 April 23 00:09 BST (UK) »
I've just had a reply via their Facebook page as follows:

"our tech team is aware of this problem and they are working really hard on co-ordinating a solution to it.  Our sincere apologies for the outage. We'll let you know as soon as it's fixed"
MORGAN: Glamorgan, Durham, Ohio. DAVIS/DAVIES/DAVID: Glamorgan, Ohio.  GIBSON: Leicestershire, Durham, North Yorkshire.  RAIN/RAINE: Cumberland.  TAYLOR: North Yorks. BOURDAS: North Yorks. JEFFREYS: Worcestershire & Northumberland. FORBES: Berwickshire, CHEESMOND: Durham/Northumberland. WINTER: Durham/Northumberland. SNOWBALL: Durham.


Offline RWTaylor

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Re: Papers Past Problems?
« Reply #22 on: Tuesday 11 April 23 09:27 BST (UK) »
Thanks for that update - that's very helpful to know.

RWT

Online hanes teulu

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Re: Papers Past Problems?
« Reply #23 on: Tuesday 11 April 23 10:29 BST (UK) »
Thanks for the update and fingers crossed. 

Offline BAC3

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"Papers Past"
« Reply #24 on: Thursday 13 April 23 17:10 BST (UK) »
Hello,

Could someone please explain why I am unable to access the National Library of New Zealand website, especially Papers Past, from the UK.   I keep getting an esoteric message "ERROR 20".

Thank you for your help.

BAC3

Online Christine53

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Re: "Papers Past"
« Reply #25 on: Thursday 13 April 23 17:19 BST (UK) »
I checked on IsItDown (https://www.isitdownrightnow.com/paperspast.natlib.gov.nz.html ) and the website is indeed down so not just you.
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Offline Watson

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Re: "Papers Past"
« Reply #26 on: Thursday 13 April 23 17:27 BST (UK) »
There's another thread on this subject.  See:

https://www.rootschat.com/forum/index.php?topic=871684.0