Author Topic: Ancestry check out cart  (Read 315 times)

Offline jc26red

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Ancestry check out cart
« on: Wednesday 26 July 23 14:53 BST (UK) »
I have a year worldwide Ancestry subscription which is not due to expire until early 2024.

Today I noticed I had something added to my checkout cart (top right hand of the screen).
I have also had an email asking me “if I had forgotten something?”

That something is a years subscription at the discounted rate we got at the beginning of the year… obviously, this must be an error.

Has anyone else noticed anything odd?

Jenny
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Offline justmej

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Re: Ancestry check out cart
« Reply #1 on: Wednesday 26 July 23 23:09 BST (UK) »
I had the same thing a few weeks ago while my worldwide subscription was still ongoing.  However, I believe this was my fault as I had clicked on the half-price link for Ancestry that was shared here on RootsChat to see if it was still working.  I only became aware after receiving the same email asking "if I had forgotten something?" 

I ignored it until my subscription ran out recently and then used the offer link to renew once again.

justmej
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Offline jc26red

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Re: Ancestry check out cart
« Reply #2 on: Thursday 27 July 23 05:26 BST (UK) »
Thank you for replying.

My sub has another 6 months to run.  I haven’t clicked on any  links either. Very odd.

I shall keep the email and see if it works next year 😁
Please acknowledge when a restorer works on your photos, it can take hours for them to work their magic

Please scan at 300dpi minimum to help save the restorers eyesight.