Hi. I’ve created a number of trees on Ancestry for family and friends so I know the basics about setting up trees. For a couple of reasons, I just started a new tree solely for my mum’s mother’s branch. I now have a problem that I’ve not previously run across.
Earlier today, I realized that while I can view mum’s gr-grandfather’s first wife’s (Mary’s) profile and make changes to it, when I try to view the entire tree, Mary does not appear. William’s and Mary’s children appear in “view tree” with a line to just William. William’s second wife and their children all appear in view tree.
I tried several ideas to rectify the problem and nothing has worked. I really don’t want to start over by deleting Mary and her children as I’m only 90-95% certain that they were William’s first family so I have typed numerous notes for all of them, indicating why I believe they were his family. I’ve also included supporting documents (burial records).
Tonight, while looking at the tree again on view tree, I noticed that there is an identical problem with another family member (who was also married twice).
I’ve never had this problem before. I don’t know how to correct it, short of deleting the entire tree and starting over. I hope I’ve clearly explained my situation; I know it’s confusing. Any suggestions would be very much appreciated, please. Thank you, Lisa.
