Author Topic: Ancestry Sign In  (Read 773 times)

Offline tomm

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Re: Ancestry Sign In
« Reply #9 on: Sunday 25 February 24 19:16 GMT (UK) »
Hi rayard

It's the same here also. I think it's called present day tech !!!

Regards
Tomm

Offline KGarrad

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Re: Ancestry Sign In
« Reply #10 on: Monday 26 February 24 07:24 GMT (UK) »
This problem happened to me yesterday.

Solution is to clear cache.
On my Windows PC, Ctrl-Shift-Del then follow instructions.

Sorry! No idea how to do this on a Mac.
Garrad (Suffolk, Essex, Somerset), Crocker (Somerset), Vanstone (Devon, Jersey), Sims (Wiltshire), Bridger (Kent)

Offline tomm

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Re: Ancestry Sign In
« Reply #11 on: Monday 26 February 24 09:30 GMT (UK) »
Good morning KGarrad

When I get my act together! I will give that a try and let you know how I got on...

I just tried to sign in to Anc and got a small box come up with the words Error 57 at the top and
a disc to click on if I was a human...

Regards
Tomm

Offline tomm

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Re: Ancestry Sign In
« Reply #12 on: Tuesday 27 February 24 09:40 GMT (UK) »
Hi  KGarrad

I followed your suggestion,Re clearing the cache and all seems to be back to normal.

Many thanks to you and everyone for your help.
Kind regards
Tomm


Offline KGarrad

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Re: Ancestry Sign In
« Reply #13 on: Tuesday 27 February 24 09:56 GMT (UK) »
Hooray!! :D
Garrad (Suffolk, Essex, Somerset), Crocker (Somerset), Vanstone (Devon, Jersey), Sims (Wiltshire), Bridger (Kent)