Hi Biggles
I bought Rootsmagic 8 software in October '22 and version 9 came out January '23.
When I bought it, I did not have the expectation that I would have to buy it again every year.
If the log-on procedure was modified then Rootsmagic should have provided a patch to owners of version 8 to give the product that they sold some sort of reasonable life.
I did raise quite a few tickets about the mapping problem, but got no useful solution from their tech guys and after re-installing the software multiple times, with different operating systems, on different PCs I decided to give up on it and I used the free version of Family Tree Analyser, to plot my map data instead. They wasted a lot of my time with this problem and now you are suggesting I join the RootsMagic Forum to spend some further time whingeing there?
I have no intention of spending further time getting the Rootsmagic problem sorted - the reason I'm spending time now writing about it is to give others a heads up about problems with the two stage verification process (and my dissatisfaction with the software).
I think you should have qualified your final comment to read "In my opinion your comment is inappropriate"
Best regards
I fell foul of that too, I bought version 8 in the Sept before version 9 came out in the January.
I whinged on their forum but bid buy the upgrade which @ £25 is not exactly a vast expense and even with the two costs the total was still less than the cost of other genealogy tree software.
As I stated the authorisation changes were not initiated by Roots Magic, so what were they to do? Ancestry (and familysearch) introduced two stage authorisation with very little notice and RM did well to issue the update to RM9 when they did but us Mac users had issues for another month until the RM team sorted the Patch out. No software company supports out of date software and as a user I would rather the team worked on current and future versions than on past versions. So calling them crooks is bang out or order.
Depending upon how you use RM it can be frustrating due to its quirks, the most annoying is Tree Share, it works but a lot of mouse clicking is required for each and every change in data.
Software that syncs with online family trees is not that readily available, so your choices are somewhat limited.
Other software like Family Tree Maker sync far better, but do be warned a new version is coming out supposedly soon.