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« on: Tuesday 23 July 13 09:26 BST (UK) »
Hi All,
I have for a number of years been using Roxio Media Creator7, just recently I have had trouble saving photo files after editing, it will not let me save or save as and I have always done it.I did all of the normal things that one does, uninstalled program and reinstalled, cleared cache/registry and virus scan etc etc with no joy.
A week ago I purchased one of these 5mp 35mm film scanners and have scanned into the PC 100s of negatives, it came to light that the problem I have was only with the JPG images scanned in with this machine and not JPG images from other sources (strange). As I said it will not let me save all I can do is say no to get out of the program and then I lose the photo it does not keep it unchanged. I have converted JPG files to BMP files and I find that the Roxio works fine with these files but what a size these BMP files are and the thumbnails take ages to come up.
If anyone uses Roxio7 and can give any ideas or use one of my scanned pics to try on theirs it will be greatly appreciated.
I have downloaded a patch from the Roxio site but this has not resolved the problem, any help appreciated.
Regards,
Peter.