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Technical Help / TalkTalk Email Notification Problems not receiving RootsChat Emails now resolved
« on: Tuesday 24 November 15 12:02 GMT (UK) »
I know that there are a few members who are not receiving their RootsChat Notifications via talktalk.
One Customer contacted them directly for help and was told that it would have to be RootsChat that made contact with them. I spoke to them yesterday and was told that the problem would be resolved with a few hours. This morning I contacted them again and this time was told that they could not discuss the problem with us because we did not have a talktalk account. Each person who is having problems must contact them directly.....
If anyone is having problems with notifications please send me a little pm
Sarah
One Customer contacted them directly for help and was told that it would have to be RootsChat that made contact with them. I spoke to them yesterday and was told that the problem would be resolved with a few hours. This morning I contacted them again and this time was told that they could not discuss the problem with us because we did not have a talktalk account. Each person who is having problems must contact them directly.....
If anyone is having problems with notifications please send me a little pm
Sarah
