Author Topic: Can't work it out .. ?  (Read 5811 times)

Offline Pels.

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Can't work it out .. ?
« on: Friday 29 February 08 17:31 GMT (UK) »


I hope I'm not going to confuse you .. but here goes .. 

At the moment I'm having problems with AOL and RootsChat .. yesterday it was almost impossible to view a topic .. post a reply or send a PM, due to everything being so slow.

It isn't my wireless/internet connection because the speed improves significantly when I use an alternative browser.

The real issue is when I use IE .. for some reason it won't allow me to quote more than one reply, open a link and nor will the Spell Check work?

I've run through the list of Advanced Settings on Internet Options and I can't see anything that should be be ticked .. but isn't?

So two queries really .. is anyone else experiencing issues with AOL and what could be the RootsChat conflict with IE ..?

Pels  :)
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Offline CaroleW

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Re: Can't work it out .. ?
« Reply #1 on: Friday 29 February 08 22:24 GMT (UK) »
Hi

I'm with AOL and don't have any major problems with Rootschat.    I have on occasions experienced very slow response times but put that down to the Rootschat server as other websites response times were fine at the time.

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Offline downside

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Re: Can't work it out .. ?
« Reply #2 on: Friday 29 February 08 23:41 GMT (UK) »
Nothing wrong with IE7 either.
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Offline Pels.

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Re: Can't work it out .. ?
« Reply #3 on: Saturday 01 March 08 07:11 GMT (UK) »



Thankyou both very much for your replies!  :)

To cut a long story short regarding the AOL issue .. I phoned them up and asked if they were having problems. Standard answer .. no problems, apart from in Gillingham and Vauxhall!

They then had me tinkering about with everything they could ..  ::)

At one point last night I could see myself online .. in actual fact .. I wasn't at all because it kept logging me off?

It now seems to be flying along and I'm waiting for them to phone back .. because I played war about the cost of the call!

Still can't work out the problem with IE, but I'll have another mess around.

Thanks once again.

Regards,

Pels  :)
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Offline Gadget

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Re: Can't work it out .. ?
« Reply #4 on: Saturday 01 March 08 08:02 GMT (UK) »
Hi Pels

Was this happening with all sites or just Rootschat? Did you get my e-mail?

Roots does somehow recognise that you've tried to login , even if you haven't. i remember last year when PaulE was trying to get in but couldn't, it showed him as in and also when Jane forgot her password and tried with many different ones, she seemed to appear online.

I would suspect that there something wrong with the settings on your computer.

Not much help but a few thoughts.

Gadget
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Offline Pels.

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Re: Can't work it out .. ?
« Reply #5 on: Saturday 01 March 08 16:16 GMT (UK) »

I've just lost one reply .. so I'll make this shorter!  :-\

An example:

Logged on and it took forever .. when I tried to read my unread replies I got the following message:

Please login below or register your membership with RootsChat.Com.  Login

I then logged back on .. tried to read a PM but it took me to this ..

Welcome, Guest. Please login or register for free.
Did you miss your activation email?
Friday 29 February 08 19:44 GMT (UK)


I could read all the topics you can read as a guest albeit very slowly .. but it wouldn't allow me to see anything as a member? I copied the above last night when I was getting so frustrated with it all.

I would suspect that there something wrong with the settings on your computer.


I think there is too .. but what .. I haven't altered anything.

Everything's been emptied that should have been .. I think?

Thanks for replying Gadget ..  :)
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Offline Gadget

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Re: Can't work it out .. ?
« Reply #6 on: Saturday 01 March 08 16:18 GMT (UK) »
This started middle of the week, didn't it?

Did you have any IE updates since then?

Have you blocked pop ups from Roots?

Can you think of anything at all that you've changed  :-\

Gadget
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Offline Pels.

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Re: Can't work it out .. ?
« Reply #7 on: Saturday 01 March 08 16:28 GMT (UK) »



Thursday .. I assumed Roots was having a slow day .. but then when everything seemed to slow down .. I blamed the internet as a whole.

I kept looking for someone to post a thread about how slow it all was .. my pop up blocker has always been on and the settings haven't changed?

No updates from IE .. only ones from AOL last night after I'd phoned?
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Offline Gadget

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Re: Can't work it out .. ?
« Reply #8 on: Saturday 01 March 08 16:38 GMT (UK) »
Just a thought

Try logging in as your Chatroom name :-\

Gadget
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