Author Topic: Account Disabled Irish Family History Foundation  (Read 13641 times)

Offline GAJM

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Account Disabled Irish Family History Foundation
« on: Monday 21 December 09 08:13 GMT (UK) »
Received an email that my account on the IFHF has being disabled because i was doing too many free index searches. Most of these were for the benefit of fellow rootschatters.

So much for the index part being free.

The email advised me that i would need to start using their pay per view facility to continue.

Ger

Offline Purpeller

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Re: Account Disabled Irish Family History Foundation
« Reply #1 on: Monday 21 December 09 11:30 GMT (UK) »
That's a disgrace!

What part of "free" do they not understand?
 >:(
Dublin, Limerick, Carlow, Waterford, Wicklow, Pembrokeshire

Offline Gortinanima

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Re: Account Disabled Irish Family History Foundation
« Reply #2 on: Monday 21 December 09 11:46 GMT (UK) »

They are not really interested in genealogy rather it is profit
and money at the heart of it all.

When the GRO and GRONI put their BMD's online in the next
year or two the IFHF will be hit hard.

Did someone give their name on the e-mail?

Offline shanew147

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Re: Account Disabled Irish Family History Foundation
« Reply #3 on: Monday 21 December 09 11:47 GMT (UK) »
they do mention this on the terms & conditions '..access will be limited at the discretion of the IFHF and its member centres. A high volume of searches without the purchase of any records will lead to disabling of your account..'

  http://ifhf.brsgenealogy.com/terms.php


Shane
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Offline GAJM

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Re: Account Disabled Irish Family History Foundation
« Reply #4 on: Monday 21 December 09 11:53 GMT (UK) »
No name mentioned just Regards IFHF

I just a bit annoyed because i had spent alot of money on my line of research on IFHF before and if they look at my account can see i have being a good customer.

Plus the amount of times i have suggested on here that people use the IFHF they will lose by doing this as i wont be able to use the index anymore.

Ger

Offline Copyright-Editor

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Re: Account Disabled Irish Family History Foundation
« Reply #5 on: Monday 21 December 09 11:56 GMT (UK) »
As with many sites, to use even the free facilities you have to register.

Quote
Login or Register and start finding your ancestors now for FREE.*

*The indexes, listing surname, first name, year and county of all records online is yours to search freely (subject to our terms and conditions).

Registration brings responsibilities as set out in the terms and conditions.

http://ifhf.brsgenealogy.com/terms.php

Quote
You are licensed to review, download, and print the content only for your personal genealogical and family history research. You may not publish material from this site in whole or in part in any electronic, print or other medium, ........

and

Quote
A high volume of searches without the purchase of any records will lead to disabling of your account.

By registering, an agreement was made to abide by those terms and conditions and therefore if the trust placed in the registered user is abused and if the material finds its way to a wider audience by being published on a public forum on the internet, one cannot really blame the administrators of the site for feeling upset.  The warning is included that too many free searches will lead to disabling of the account.  It would seem that someone does monitor usage.  Much hard work and time went into producing the indexes and it is unlikely that it was done without considerable costs being involved.

RootsChat expects its own terms of use to be respected: we hope and expect our members would respect the terms and conditions of other sites.


Offline shanew147

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Re: Account Disabled Irish Family History Foundation
« Reply #6 on: Monday 21 December 09 11:57 GMT (UK) »
The same with me..I purchased quite a number of Wicklow and Co. Dublin records and have been able to do some index look ups - which I presumed they would be happy with, as they may make a couple of sales as a result.

It's a pity they dont give a number of index records you are allowed look up, per record purchased.. at least then we would know where we stand.



Shane
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Offline GAJM

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Re: Account Disabled Irish Family History Foundation
« Reply #7 on: Monday 21 December 09 12:07 GMT (UK) »
I have suggested to hundred's to use the IFHF not just on rootschat but on other forums. Which i sure they have made a profit from.

I have withdrawn my membership and won't be using the website's again.

Ger

Offline aniph

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Re: Account Disabled Irish Family History Foundation
« Reply #8 on: Monday 21 December 09 12:14 GMT (UK) »
Send them a STRONG letter of complaint!

My cousin has the membership and he uses it a lot. We buy a lot of certs too but all through him.

He also got the same response today:(

Now considering he has probably purchased 100 odd certs on our behalf and maybe looked at a 1000, it sucks, big time.

He is writing to them as we speak.

Annie
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