Author Topic: Help re Hotmail account not functioning  (Read 1047 times)

Offline heywood

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Help re Hotmail account not functioning
« on: Sunday 07 March 10 21:19 GMT (UK) »
Hello,
for the last few hours, I have been having  trouble with hotmail.
I get this message:
There was a problem with the Windows Live Hotmail service (a temporary network connectivity issue that has nothing to do with your computer). Please try again.
I am notified re new emails but can't open them.
I can't open or delete any exisiting messages and although the page opens for a New message, I am unable to write a message.
I am very impatient but hope that as the message states, it will be resolved.
I am just wondering if anyone is experiencing similar problems or has some knowledge of this.
I have used hotmail for years and have had few difficulties.
thanks
heywood
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Offline Selina

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Re: Help re Hotmail account not functioning
« Reply #1 on: Sunday 07 March 10 21:29 GMT (UK) »
Hi,

I have two hotmail addresses and just tried both.  They are working OK.

Hopefully yours is a temporary problem and will sort itself out.

Selina
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Offline heywood

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Re: Help re Hotmail account not functioning
« Reply #2 on: Sunday 07 March 10 21:34 GMT (UK) »
Thanks Selina,

I'm getting so frustrated with it. Just thought that I couldn't sign out but I managed to do so and now don't want to try again.
It's very odd.

heywood
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Offline kiwihalfpint

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Re: Help re Hotmail account not functioning
« Reply #3 on: Sunday 07 March 10 22:12 GMT (UK) »
Hi Heywood,

No problems with my Hotmail account.

Have you tried signing in from the Web? instead of the normal way?   On the odd occasion I have resorted to that method?


Cheers
KHP :)
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Offline heywood

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Re: Help re Hotmail account not functioning
« Reply #4 on: Sunday 07 March 10 22:30 GMT (UK) »
Hi KHP,
yes I tried that  :)
I have been on some sort of support site (that's where you get directed to with a problem) and it seems so silly- there are several posts with the same problem but I can't see any solutions ::)
I feel as though I am just going round in circles. Let's hope that tomorrow it gets better  :D
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Offline kiwihalfpint

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Re: Help re Hotmail account not functioning
« Reply #5 on: Sunday 07 March 10 22:37 GMT (UK) »
Hi Heywood,


Yes, I have had my fair share of the support site and the replies sent to me ;D

I only other thing I can think of, is uninstalling Hotmail and resinstalling ..... maybe that will resolve the glich you have.    I know it is a pain having to do that ::)


Cheers
KHP
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Offline heywood

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Re: Help re Hotmail account not functioning
« Reply #6 on: Sunday 07 March 10 22:54 GMT (UK) »
I'm going to wait and see what happens. I'll keep my fingers crossed that the message is truthful and that the problem is 'temporary'.
I have just posted my feelings in the 'new user' bit and got the standard information reply pointing me to the Community and Solutions parts of the site.
I had already seen these and had by then added my post to a similar problem.
Then I swore  ;D
I'm off to bed now and will see what delights tomorrow brings.
Thanks for your help and for listening.
Kath ;)
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Offline heywood

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Re: Help re Hotmail account not functioning
« Reply #7 on: Monday 08 March 10 17:59 GMT (UK) »
Hello,
it's working  ;D

Thanks for listening.

heywood
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Offline kiwihalfpint

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Re: Help re Hotmail account not functioning
« Reply #8 on: Monday 08 March 10 18:07 GMT (UK) »
Hi Heywood,

That is good news to hear.


Cheers
KHP :D
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