« Reply #13 on: Friday 10 May 13 14:40 BST (UK) »
Lizzie
It could be a file association issue. This was one suggestion I found via google, although I don't think they were using Windows 8:
Try to re-associate the Word documents and check the result:
· Right click on the file
· Click open with
· Choose default program
· Select Word.
· If you are unable to see Word in the list browse to the below location.
· Computer, programs files/program files X (86).
· Look for Microsoft Office ->Office 12.
· Select Winword.exe.
· Click ok.
· Check the box ‘Always use the selected program to open this kind of file’.
As wilcoxon says that his 2003 office docs are opening in compatability view, I would imagine your 2007 docs need to as well because Office 2003 and Office 2007 are only 32 bit, rather than Office 2010 which can be both 32 bit and 64 bit. If you've still got the trial of Office 2010 installed, that could well be the issue. Try checking that the file association (mentioned above) is set to open in the Office 12 (x86) version and see if that fixes it.
One other suggestion I found, but am not convinced although it was listed by a so-called Microsoft MVP on a forum posting for exactly the same issue was:
Turn off the Preview Pane by clicking on the icon to the left of the help question mark at the top right of the file open dialog.
See how you get on with those.
Nicola
PS. I've seen the same problem before with Office 2003 and Windows 7, but wasn't involved in fixing it because wasn't server-side issue (great way to avoid fixing PC related issues when only paid to resolve server issues!).
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