Author Topic: Cancelling a Subscription to 'Find my Past' anyone?  (Read 11489 times)

Offline Romilly

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #27 on: Tuesday 06 November 18 07:05 GMT (UK) »

Try phoning them to cancel, - it worked for me.

Romilly.
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Online groom

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #28 on: Tuesday 06 November 18 09:02 GMT (UK) »
Tried to cancel subscription to FindMyPast only to find out that they will discontinue the automatic renewal but WILL NOT cancel the subscription myself - so.....I'm stuck with paying a year's membership fee for a site that provides no information.   Lots of hype about all the "new" information they have and when you search the search comes up with zero finds.   Have a feeling they will not be in business for very long.   Be smart and absolutely don't subscribe to the FindMyPast website - total waste of money and insult to my intelligence.

Are you trying to cancel the subscription when youíve used the site, expecting them to return your money? If so, that obviously wonít happen, and is probably in their small print.

The site has been running for years and is one of the well respected ones. Iíve used FindMyPast for a long time and have never had any problems finding information. It takes time to get used to, so as they wonít refund your money, why not use the time to explore it properly, look at all their records by going into A-Z of records.
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Offline Melbell

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #29 on: Tuesday 06 November 18 09:19 GMT (UK) »
For what it's worth, I agree with groom: FindMyPast is a good site and I have always found it more user-friendly than Ancestry.  But I am perservering with Ancestry and getting to know its querks, and therefore getting more good results.  All the sites are different.  The Gene also has its peculiarities but again you have to get used to it and 'manipulate' it to get what you want.

Melbell

Offline Guy Etchells

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #30 on: Tuesday 06 November 18 09:30 GMT (UK) »
I agree with Groom & Malbell. FindmyPast is a good respectable site.
I find with most sites the problem with getting no results is more often than not I have added too much information to the search.

I use the minimum amount of information first (perhaps just a name) then add more as required to reduce the number of returns.
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Guy
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Offline CarolA3

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #31 on: Tuesday 06 November 18 12:09 GMT (UK) »
Lots of hype about all the "new" information they have and when you search the search comes up with zero finds.   Have a feeling they will not be in business for very long.

They've been in business as FindMyPast for at least 10 years to my knowledge, and I believe they started some years before that but with a different name.  (Nothing sinister about that, by the way.  Whole countries have changed their names in recent years, as have I.)

It's impossible to respond to your complaint of 'zero finds' without having some clue as to what you expected to find.  Were you looking for English records, or Welsh, Scottish, Manx, Egyptian, Peruvian, Fijian, ............................................  ???

Carol
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Bullock, Cooper, Boler/Bowler, Wright, Robinson, Lee, Prior, Trinder, Newman, Walklin, Louch

Offline stupid

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #32 on: Tuesday 06 November 18 13:04 GMT (UK) »


   Thanks = I'll try that.

Offline Xinia :)

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #33 on: Tuesday 06 November 18 13:21 GMT (UK) »
I have just had a quick look at this... and am.. to say the least 'shocked' 

I use this site DAILY every day ---- and find new information EVERYDAY

baptisms - marriages - deaths - wonderful wills - census - 1939 -  etc etc  and then there are the Newspapers... which are so exciting..

so are we looking at the same site.


xin

Offline sandiep

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Re: Cancelling a Subscription to 'Find my Past' anyone?
« Reply #34 on: Tuesday 06 November 18 19:24 GMT (UK) »
FindmyPast is a good site and used to be called 1837 online in 2001 but as records became more diverse they changed to FindMyPast they have problems sometimes as with all sites but at least they do respect their subscribers by giving them loyalty discounts.
Pender, Raphael,Lambert,Digby,Stent,
Dowell,cornish,mulley,Death,Rosier,
East End,Suffolk,Essex,Cornwall,Devon,London,  middlesex, hertfordshire                                      Census information is Crown Copyright, from www.nationalarchives.gov.uk