« Reply #2 on: Friday 20 December 13 08:46 GMT (UK) »
If you haven't already done so, it's worth emailing them and mentioning that you were unable to access to the website overnight (UK time), you should then get a credit of the hours that it was down. They don't do this automatically unless it was a scheduled downtime, which I don't think this was as there is nothing on the website to say this and it just fell over about midnight UK time (I was on the site at the time). Depending on when your week's subscription expires, you may not get the credit for a few days though. But it's worth an email.
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