The new Findmypast (Part 3)

[Annette7]

I, like so many others, sent FindMyPast my feedback re. the 'Contact Us' facility.   Didn't expect to get a reply but received one a short while ago.   

However, although it is quite a lengthy reply (from Liam Kelly) I suspect it is a standard reply that is going out.   2/3rds of it explains how wonderful the new search facility is!!!!   The rest is basically thanking for feedback, we are listening, pledge to do what we can to improve and speed up your search.   Excuse me, but the banner on home page states 'Findmypast just got better'.   If that was the case they wouldn't need to improve and speed up the search.

The bit that stands out to me is 'We are aware that the new search facilities have not suited our more experienced customers'.   Hello, it is your more experienced customers who have been recommending your site for years - something which, in all conscience, we cannot do right now.

With six months remaining on my subscription I just feel like I've been cheated.   An excellent service now reduced to an inferior one.  I too have been into my account and 'unticked' the 2 boxes referred to earlier. 

Annette

[avm228]

The bit that stands out to me is 'We are aware that the new search facilities have not suited our more experienced customers'.   

Interesting!

It is so frustrating. Whoever has designed it just doesn't know how we work.  I have just revisited a search on the recently-added British India Office records done successfully a couple of weeks ago.

Then: I identified a couple via their son's baptism, and was able to use the parents' names to find another son of theirs whose existence was not previously known about.

Now: I simply cannot find a way to use the parents' names to find other children of theirs.

They seems to think that all searches involve entering the name of a target individual and preferably already knowing where and when said target was born, married and died!

[LizzieL]

After a lot of searching found this
http://search.new.findmypast.co.uk/search/united-kingdom-records/birth-marriage-death-and-parish-records/births-and-baptisms/england-and-wales-births-1837-2006

Mothers maiden name looks like an afterthought box a little way down on left hand side.

Considering that BMD searches were what they started out doing - when I joined it was still 1837online, they are making searches extraordinarily difficult

[LizzieL]

Does anyone else think they've retranscribed some records. Just checked my grandmother because I hadn't previously downloaded her birth reg entry scan and found she has the wrong middle initial on the transcript. Sure it was correct before. Clear as anything on the scan of the register. Have submitted correction.

[avm228]

After a lot of searching found this
http://search.new.findmypast.co.uk/search/united-kingdom-records/birth-marriage-death-and-parish-records/births-and-baptisms/england-and-wales-births-1837-2006

Mothers maiden name looks like an afterthought box a little way down on left hand side.

Thanks - doesn't seem to apply to the British India Office records I was using though - wanted to use father's names and mother's given name to find their children.

[familyfind]

I used to search in census using occupations and counties as my criteria, I have struggled and now I presume that option is no longer available

[smudwhisk]

Thanks - doesn't seem to apply to the British India Office records I was using though - wanted to use father's names and mother's given name to find their children.

Is it not working with putting them in the optional keyword box now then?  I know when they were first launched and could access through the old site, it did work adding them in that box.

[LizzieL]

I've found that if you put things in more than one search box it will randomly ignore some of them. So I can either have all the inhabitants of Berkshire or all the Wheelwrights in UK

[lisalisa]

I've found that if you put things in more than one search box it will randomly ignore some of them. So I can either have all the inhabitants of Berkshire or all the Wheelwrights in UK

I've found that it has totally ignored the town entered, but it will accept the same place as a parish. 
I've noticed that when I just searched for a surname, without specifying a county, in the results are names and parishes and districts too, but not counties.
So that makes it more difficult to find ancestors who have strayed from their birth county.

and it was all soooooo s-l-o-w,

Lisa