Author Topic: FTM 2 for Mac - can not access the publish workspace  (Read 872 times)

Offline Pinetree

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FTM 2 for Mac - can not access the publish workspace
« on: Saturday 19 December 15 09:29 GMT (UK) »
For some reason when I click the Publish button on my toolbar nothing happens and I can not get into the publish workspace in order to customise my charts.  In fact none of the buttons on that toolbar seem to work.  They did when I first installed the programme and I think the problem may have started following updates to my Mac's operating system.

I have checked for updates to FTM that may have fixed the bug (if that's what it is) but get the message Family Tree Maker 2 21.2.8 is currently the newest version available.

Does anyone know a way round this?

Pinetree
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Offline purlin

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Re: FTM 2 for Mac - can not access the publish workspace
« Reply #1 on: Saturday 19 December 15 16:05 GMT (UK) »
I would try running Disk Utility and repair permissions,  that may cure it.  Alternatively you may have to create a new profile.

If you go to the following link there are guidelines on how to do it.
http://help.ancestry.com/app/answers/detail/a_id/5322/~/troubleshooting-issues-with-family-tree-maker-for-mac
Crosbie, Crosby, Black, Woods, Johnstone, Kelly, Howatt, McMillan, Wauchope Scott, Smith, Gibbons, Roberts, Hildred, Jones, Hughes. Curran, Palmer. Hughes, Jones, Wilcox, wilbraham, owen
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Offline Pinetree

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Re: FTM 2 for Mac - can not access the publish workspace
« Reply #2 on: Wednesday 06 January 16 21:13 GMT (UK) »
Hi Purlin,

I do apologise, with all the recent festivities I see to have missed your reply.

Thank you very much for your suggestions.

All the best for 2016.

Pinetree
Census information is Crown Copyright, from www.nationalarchives.gov.uk

Offline purlin

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Re: FTM 2 for Mac - can not access the publish workspace
« Reply #3 on: Thursday 07 January 16 18:15 GMT (UK) »
Thank you, all the best to you as well Pinetree for the forthcoming year. 

Theres no apology necessary but thank you all the same.

Best regards
Crosbie, Crosby, Black, Woods, Johnstone, Kelly, Howatt, McMillan, Wauchope Scott, Smith, Gibbons, Roberts, Hildred, Jones, Hughes. Curran, Palmer. Hughes, Jones, Wilcox, wilbraham, owen
Liverpool, Dumfriesshire, Kirkudbrightshire, Cheshire, Flintshire, llanrwst, trefriw, Lincolnshire, America, Canada, New Zealand.