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Author Topic: Ancestry 'media experience'  (Read 747 times)

Offline Helen D

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Ancestry 'media experience'
« on: Thursday 14 January 16 16:20 GMT (UK) »
I have had a sub to ancestry for some years, but just recently have not been able to view other peoples media pictures - just get a blank grey screen with a couple of green rectangles, with no explanation or reminder that I need to update anything, though I suspect this may be the problem ::). Please can anyone help - I have just renewed my subscription. I have not asked ancestry yet as I hoped one of you could help me in a way I can understand ;)
Thanks, Helen
Dowdell, Pressley, Snook, Read, Hurle, Small, Cannings .....  Wiltshire
Fitzgerald, Greenhill .... London
Thursfield, Newey, Berrisford, Wood, Hulme ..... Warwickshire/Staffordshire
Ditchfield, Unsworth, Clarke, Perrin, Orrett .... Cheshire/Lancs
Jones ..... N Wales

Offline Helen D

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Re: Ancestry 'media experience' Resolved now.
« Reply #1 on: Thursday 14 January 16 17:16 GMT (UK) »
 ;D I have just downloaded firefox and it is now working! ::)
Dowdell, Pressley, Snook, Read, Hurle, Small, Cannings .....  Wiltshire
Fitzgerald, Greenhill .... London
Thursfield, Newey, Berrisford, Wood, Hulme ..... Warwickshire/Staffordshire
Ditchfield, Unsworth, Clarke, Perrin, Orrett .... Cheshire/Lancs
Jones ..... N Wales
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