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Author Topic: Legacy Charting - Access Violation  (Read 4326 times)

Offline Gensnr

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Re: Legacy Charting - Access Violation
« Reply #9 on: Thursday 28 July 16 23:51 BST (UK) »
I don't see how to edit my above post. I just tried opening Charting again by the right click on appln'

and open, and also by trying to run as administrator, and I am back to the access violation which is a

bit disappointing. Any clues as to what might be going on as it sure worked the first time I tried.

Offline Rosinish

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Re: Legacy Charting - Access Violation
« Reply #10 on: Friday 29 July 16 00:59 BST (UK) »
Personally...I would suggest emailing them with everything which shows up along with what system you use etc.

Annie
South Uist, Inverness-shire, Scotland:- Bowie, Campbell, Cumming, Currie

Ireland:- Cullen, Flannigan (Derry), Donahoe/Donaghue (variants) (Cork), McCrate (Tipperary), Mellon, Tol(l)and (Donegal & Tyrone)

Newcastle-on-Tyne/Durham (Northumberland):- Harrison, Jude, Kemp, Lunn, Mellon, Robson, Stirling

Kettering, Northampton:- MacKinnon

Canada:- Callaghan, Cumming, MacPhee

"OLD GENEALOGISTS NEVER DIE - THEY JUST LOSE THEIR CENSUS"

Offline ringarosy

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Re: Legacy Charting - Access Violation
« Reply #11 on: Friday 29 July 16 01:03 BST (UK) »
To get your extensions to show:


Start file explorer (right click start button and select file expl)
Go to View on top tabs
Go to Options (extreme right)
Select Change folder and search options
Go to View
Untick Hide extensions for known file types.
Click Apply and OK.

Now all your extensions will be showing.



 Reboot your machine and see if you can start the program.
Grimes Patterson Keeley -- Warwickshire
Hollis Cooper Solomons Hubbard Moses Merrott -- Bethnal Green, Hackney
Dunlop Grimes -- NSW

Offline Gensnr

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Re: Legacy Charting - Access Violation
« Reply #12 on: Friday 29 July 16 03:17 BST (UK) »
Tried that and still the same. Tried again as Administrator. At least I can now see the .exe file.

I think you have devoted enough of your time to help fix the problem. I see the file is (32bit) but

I guess that should not make any difference.

Offline ringarosy

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Re: Legacy Charting - Access Violation
« Reply #13 on: Friday 29 July 16 03:23 BST (UK) »
Is your computer 32 bit or 64? It does make a difference.

You need to have the compatible program installed, eg. 32 bit program for a 32 bit machine etc.
Grimes Patterson Keeley -- Warwickshire
Hollis Cooper Solomons Hubbard Moses Merrott -- Bethnal Green, Hackney
Dunlop Grimes -- NSW

Offline Gensnr

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Re: Legacy Charting - Access Violation
« Reply #14 on: Friday 29 July 16 03:36 BST (UK) »
With the upgrade to Windows 10 it is 64bit. Do you think that may be causing the trouble.?

Offline Gensnr

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Re: Legacy Charting - Access Violation
« Reply #15 on: Friday 29 July 16 03:37 BST (UK) »
Further, I understand that Legacy Charting is now part of Legacy and Legacy is

working perfectly. (I have just found the Modify (Edit everywhere else) button. LOL.

Offline ringarosy

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Re: Legacy Charting - Access Violation
« Reply #16 on: Friday 29 July 16 03:49 BST (UK) »
I would first make sure you have the 64 bit version on your machine. Some will run and some will not, it depends.

Grimes Patterson Keeley -- Warwickshire
Hollis Cooper Solomons Hubbard Moses Merrott -- Bethnal Green, Hackney
Dunlop Grimes -- NSW

Offline Gensnr

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Re: Legacy Charting - Access Violation
« Reply #17 on: Friday 29 July 16 05:11 BST (UK) »
I haven't been able to determine if Legacy is 32bit or 64bit. In Task Manager it does not say what

Legacy is but it shows Legacy Charting as 32bit. If I determine that Legacy is 32bit can I download the

 64bit version over the top or do I have to uninstall the 32bit version.?
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