Ancestry seems to have three different naming schemes for users.
There is an email address, a user name based on the email address, and a screen name. The last one of these is the only name shown against an online tree.
When I wanted to invite a user to view one of my trees because we shared some people, the only name I could find was their screen name, and of course the invite only allows the other two.
I had to send them a message asking for their username, then wait for them to answer before I could send the invite.
Yes, that's what I've been trying to do.
Ask someone for their User Name or for an email address (giving mine as an indication that I'm not (a complete) nutter)
I have, just as an exercise, tried to find my own User Name -
Home/My Account/Account Credentials shows this.
What is very strange with this is that
my Ancestry User name is not the same as my actual real name (shown under Name in the Account Credentials),
so if I search for myself in the Member Directory under my User Name, I get the error message.
However, If I search with my real name, I get me.
Following this through - good grief, I can't believe I'm doing this - my contact is (let's call her) Amy Smith on the DNA match list, and when I write to her in the Ancestry messaging system.
However if I try and invite her to see a tree, using Amy Smith, I get an error message.
So this would suggest it's her real name.
But if I search in the Member Directory for Amy Smith, I also get an error message.
aaaaaaaaaaaargh
Did anyone follow this and can you help?
I know Family History research is complicated but I didn't expect that to extend to trying to share a tree with someone.