I've had similar problems to almost everybody else, I hope they get it sorted soon.
One of the most useful things (for me) that they have introduced recently is the ability to filter for Common Ancestors. Whilst some of the suggestions are very fanciful indeed, quite a few seem to be valid and have helped greatly.
Now with the endless loop of the same 20 names repeated ad infinitum, this has become useless, I have already checked through those 20 matches.
Another thing I have noted, when looking at individual matches, I often get the same name, Thurston, given as a suggested common ancestor. At first I was quite excited - Thurston was my 5G grandfather, who had at least 2 children - my 4G grandmother Mary and her brother, John Thurston, a well known London billiard table maker. Nothing known about their origins, possibly Norwich, Norfolk.
Clicking on Thurston to see the supposed common ancestor brings up a completely blank page. First I thought it was Ancestry playing up as usual, thought I'd go back and check when things quieten down a bit (wishful thinking?).
Now it is happening with so many, the same suggestion of Thurston, I have a long list of matches to check back on some day, somehow don't think that any of them will be valid.
Just spent half an hour wording a message to a DNA match and it won't go through
I hope they get their act together asap!
M
Hadn't happened to me for a while now, but I always 'Copy' messages I try to send - I can always try again if it fails the first time.
Regards Margaret