Author Topic: GRONI problem  (Read 1983 times)

Offline Gortinanima

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GRONI problem
« on: Thursday 25 April 19 14:06 BST (UK) »
Anyone come across this problem before?

Can find death of Alexander Mitchell on Irish Genealogy platform

https://civilrecords.irishgenealogy.ie

Name   ALEXANDER MITCHELL
Date of Death   1865
Group Registration ID   N/R
SR District/Reg Area   Magherafelt
Deceased Age at Death   82
Returns Year   1865
Returns Quarter   4
Returns Volume No   16
Returns Page No   481

But cannot find the same death on the GRONI website when searching death index?


Offline Elwyn Soutter

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Re: GRONI problem
« Reply #1 on: Thursday 25 April 19 20:28 BST (UK) »
Yes I have come across that before. My guess is that it’s incorrectly indexed on the GRONI site eg Witchell, or Matchell instead of Mitchell. If you email GRONI with the details you have found, they can do a manual search of the original records to locate it. (And if it’s incorrectly indexed they’ll normally correct that).
Elwyn

Offline Gortinanima

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Re: GRONI problem
« Reply #2 on: Thursday 25 April 19 20:51 BST (UK) »
Yes I have come across that before. My guess is that it’s incorrectly indexed on the GRONI site eg Witchell, or Matchell instead of Mitchell. If you email GRONI with the details you have found, they can do a manual search of the original records to locate it. (And if it’s incorrectly indexed they’ll normally correct that).

Brilliant Elwyn - thanks for that

Offline jcass

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Re: GRONI problem
« Reply #3 on: Saturday 14 December 19 21:53 GMT (UK) »
Hi
Same problem with a great grandparent, have grave deeds and details but nothing on groni. It was suggested to apply for an actual certificate with the info I have and see if they can find the details.

Just out of interest has anyone been able to access Groni search, It will let me search WW2 records but not births marriages and deaths, have tried on another laptop and my mobile, it lets me enter the names then when I hit search it goes to a grey screen and does nothing else.
Thanks J


Offline Elwyn Soutter

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Re: GRONI problem
« Reply #4 on: Saturday 14 December 19 21:56 GMT (UK) »
I think there's a fault. I have had similar problems for the past 48 hours. Presumably they are working on it, as it will be costing them money.
Elwyn

Offline jcass

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Re: GRONI problem
« Reply #5 on: Saturday 14 December 19 22:09 GMT (UK) »
Hello
Thanks for the reply, good to know it's not just me.
Thanks J