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Author Topic: Scotland's People Website Acting Up  (Read 991 times)

Offline sonofthom

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Scotland's People Website Acting Up
« on: Sunday 01 March 20 16:43 GMT (UK) »
Is anyone else having problems with Scotland's people today; every time I try to do a search it is either logging me out, asking me to resubmit the form, or displaying an error message, Very frustrating!
Sinclair: Lanarkshire & Antrim; McDougall: Bute; Ramsay: Invernesshire; Thomson & Robertson: Perthshire; Brown: Argyll; Scott: Ayrshire: Duff: Fife.

Offline rosie99

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Re: Scotland's People Website Acting Up
« Reply #1 on: Sunday 01 March 20 16:52 GMT (UK) »
I have just tried logging in and doing a search and I have got some results.  It has also allowed me to look at my saved records.
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Offline Forfarian

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Re: Scotland's People Website Acting Up
« Reply #2 on: Sunday 01 March 20 17:50 GMT (UK) »
Seems fine at the moment.
Never trust anything you find online (especially submitted trees and transcriptions on Ancestry, MyHeritage, FindMyPast and other commercial web sites) unless it's an image of an original document - and even then be wary because errors can and do occur.

Offline sonofthom

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Re: Scotland's People Website Acting Up
« Reply #3 on: Sunday 01 March 20 17:54 GMT (UK) »
So fed up with the problems I went for a walk. Seems to be working fine now.
Sinclair: Lanarkshire & Antrim; McDougall: Bute; Ramsay: Invernesshire; Thomson & Robertson: Perthshire; Brown: Argyll; Scott: Ayrshire: Duff: Fife.

Offline Poppy62

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Re: Scotland's People Website Acting Up
« Reply #4 on: Saturday 07 March 20 09:42 GMT (UK) »
I had the same problem a couple of weeks ago ( might be more) however I went in last week to search and (fingers crossed )it appeared fine.

Offline Forfarian

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Re: Scotland's People Website Acting Up
« Reply #5 on: Saturday 07 March 20 12:53 GMT (UK) »
I take it that everyone else also tells SP any time there is a problem with the web site? If they don't know about problems they won't be able to fix them.
Never trust anything you find online (especially submitted trees and transcriptions on Ancestry, MyHeritage, FindMyPast and other commercial web sites) unless it's an image of an original document - and even then be wary because errors can and do occur.

Offline bleckie

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Re: Scotland's People Website Acting Up
« Reply #6 on: Tuesday 10 March 20 13:32 GMT (UK) »
Hi All

I also had the same problem a while back and still get occasionally I think it depends on how many searches you have done and how many tabs you have open if that makes sense.
My fix is to log out clear you browser and log back in problem solved works every time for me.

Yours Aye
BruceL

Offline Poppy62

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Re: Scotland's People Website Acting Up
« Reply #7 on: Tuesday 10 March 20 17:57 GMT (UK) »
I contacted SP to highlight the problem. They replied promptly. But still none the wiser as technology and I have a love hate relationship  ??? ::). I have uploaded the reply ( hopefully) as it may help others who are having the same problem.

Good Luck
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