Do you go to your local medical practice and say, "Hey Doc, I'm not very well." And the Doc sits and looks back at you. Or do you say, "Hey Doc, I've got these chest pains, and headaches, and I'm also short of breath"?
This is no different.
In order that we can help you, you need to provide some more information.
We know it's a laptop you're using, but are you running Windows/Linux/Mac OS? Which version?
What browser are you using to try and download Chrome?
Do you have any browser add-ons?
What webpage are you visiting to download Chrome?
What buttons/links are you clicking on?
Does your profile have administrator rights?
What is happening on-screen step by step?
What are you expecting to happen?
Are you getting any error messages?
The link provided by cuffie in post #2 should work (although I'd uncheck the "Help make Google Chrome better by automatically sending usage statistics and crash reports to Google" tickbox before clicking on Download). It brings up a box asking what to do - Save File or Cancel. Click on Save File and choose where you want the installer file to go to (usually Downloads folder).
Once the download is complete, open a File Explorer, navigate to the Downloads folder and open the Installer file to begin installation, and follow the instructions.
There are lots of friendly people on here willing to help, but we can't help if you do not provide any useful information on what the problem is.