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Author Topic: exceptional service  (Read 463 times)

Offline bleckie

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exceptional service
« on: Wednesday 03 April 24 14:38 BST (UK) »
Hi All

We are all good at complaining but how is this for exceptional service.

This morning at 10:50 I placed a request with scotlands people for a rescan of an image at 12:45 I received the rescan.
Scotlandspeople has always been good with there service but this one takes not just the biscuit but the cak as well.
well done
Yours Aye
BruceL

Offline dowdstree

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Re: exceptional service
« Reply #1 on: Wednesday 03 April 24 15:59 BST (UK) »
Excellent service.

SP are good with their rescans  but this is so fast it should get an award.

Take care,

Dorrie
Small, County Antrim & Dundee
Dickson, County Down & Dundee
Madden, County Westmeath
Patrick, Fife
Easson, Fife
Leslie, Fife
Paterson, Fife

Offline Milliepede

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Re: exceptional service
« Reply #2 on: Wednesday 03 April 24 16:03 BST (UK) »
Bit slow but worth a compliment  :D 

Hinchliffe - Huddersfield Wiltshire
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Offline BumbleB

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Re: exceptional service
« Reply #3 on: Wednesday 03 April 24 16:36 BST (UK) »
Quote from: Milliepede on Wednesday 03 April 24 16:03 BST (UK)
Bit slow but worth a compliment  :D

You are, of course, joking, I hope.   ;D  ;D

What a wonderful service - all power to their elbow.   8)
Transcriptions and NBI are merely finding aids.  They are NOT a substitute for original record entries.
Remember - "They'll be found when they want to be found" !!!
If you don't ask the question, you won't get an answer.
He/she who never made a mistake, never made anything.
Archbell - anywhere, any date
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Offline Rena

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Re: exceptional service
« Reply #4 on: Wednesday 03 April 24 22:00 BST (UK) »
I agree ;  I've always found scotlandspeople extremely efficient.  I have only once had a copy document that I was unable to read and the staff re-acted extremely quickly, sending me a new copy plus typing out the wording :-)
Aberdeen: Findlay-Shirras,McCarthy: MidLothian: Mason,Telford,Darling,Cruikshanks,Bennett,Sime, Bell: Lanarks:Crum, Brown, MacKenzie,Cameron, Glen, Millar; Ross: Urray:Mackenzie:  Moray: Findlay; Marshall/Marischell: Perthshire: Brown Ferguson: Wales: McCarthy, Thomas: England: Almond, Askin, Dodson, Well(es). Harrison, Maw, McCarthy, Munford, Pye, Shearing, Smith, Smythe, Speight, Strike, Wallis/Wallace, Ward, Wells;Germany: Flamme,Ehlers, Bielstein, Germer, Mohlm, Reupke

Offline Forfarian

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Re: exceptional service
« Reply #5 on: Wednesday 03 April 24 22:25 BST (UK) »
Agreed. Always excellent, but that is really impressive speed.
Never trust anything you find online (especially submitted trees and transcriptions on Ancestry, MyHeritage, FindMyPast and other commercial web sites) unless it's an image of an original document - and even then be wary because errors can and do occur.
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