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Author Topic: GRO page, after "maintenance"  (Read 645 times)

Offline PrawnCocktail

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GRO page, after "maintenance"
« on: Saturday 11 May 24 14:02 BST (UK) »
It's not just me, is it?

Went to order a digital image, but when I got to the Proceed with Payment page, it cuts off after the order total. There doesn't seem to be any way to actually pay for what I want!

Nor does the Feedback page work - keeps telling me I have't filled the box in about what I want!?
Website: http://freepages.rootsweb.com/~towcesterfamilies/genealogy/
Towcester - anything, any time
Cheshire - Lambert, Houghland, Birtwisle
Liverpool - Platt, Cunningham, Ditton
London - Notley, Elsom, Billett
Oxfordshire - Hitchcock, Smith, Leonard, Taunt
Durham - Hepburn, Eltringham
Berwickshire - Guthrie, Crawford
Somerset - Taylor (Bath)
Gloucestershire - Verrinder, Colborn
Dorset - Westlake

Offline Biggles50

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Re: GRO page, after "maintenance"
« Reply #1 on: Saturday 11 May 24 14:05 BST (UK) »
I check GRO this morning only to find the site down.

I wrote here about it being down.

Went back to double check before I posted and it was back.

Tried to order a Digital Cert and it threw a wobbler at checkout.

*****
Getting this error
.
.
Please check the contents of your basket and then click 'Submit' to proceed with payment. You will be allowed 15 minutes to complete the process.

Microsoft VBScript runtime error '800a01c2'

Wrong number of arguments or invalid property assignment: 'FormatNumber'

/gro/content/certificates/order_confirm.asp, line 941

Offline PrawnCocktail

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Re: GRO page, after "maintenance"
« Reply #2 on: Saturday 11 May 24 14:10 BST (UK) »
Not just me then! Always good to know.

But who else other than a government department would do Maintenance, and then put it back up worse that it was to start with, just when the office closes for the weekend??
Website: http://freepages.rootsweb.com/~towcesterfamilies/genealogy/
Towcester - anything, any time
Cheshire - Lambert, Houghland, Birtwisle
Liverpool - Platt, Cunningham, Ditton
London - Notley, Elsom, Billett
Oxfordshire - Hitchcock, Smith, Leonard, Taunt
Durham - Hepburn, Eltringham
Berwickshire - Guthrie, Crawford
Somerset - Taylor (Bath)
Gloucestershire - Verrinder, Colborn
Dorset - Westlake

Offline Biggles50

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Re: GRO page, after "maintenance"
« Reply #3 on: Saturday 11 May 24 14:35 BST (UK) »
Quote from: PrawnCocktail on Saturday 11 May 24 14:10 BST (UK)
Not just me then! Always good to know.

But who else other than a government department would do Maintenance, and then put it back up worse that it was to start with, just when the office closes for the weekend??

Government Dept, if contracted out then the Lowest Tenderer is hard not to use.

If in-house the staff will not be the best paid, outside industry pays better.

Our NHS IT Dept had quite a turnover of staff, they come, they learned, then they left to follow the money.

Offline Biggles50

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Re: GRO page, after "maintenance"
« Reply #4 on: Sunday 12 May 24 10:45 BST (UK) »
GRO seems to be back, I just ordered a digital certificate and all went through OK.

Online KGarrad

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Re: GRO page, after "maintenance"
« Reply #5 on: Sunday 12 May 24 11:00 BST (UK) »
As a former IT professional, my take on this (and similar issues) is that changes aren't tested properly before a software release.
Garrad (Suffolk, Essex, Somerset), Crocker (Somerset), Vanstone (Devon, Jersey), Sims (Wiltshire), Bridger (Kent)

Offline CaroleW

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Re: GRO page, after "maintenance"
« Reply #6 on: Sunday 12 May 24 11:12 BST (UK) »
The "new" Probate Registry site is testimony to the ineptitude of whoever designed & "tested"  it.  It's been up around 2yrs now & is still not fixed


Census Information is Crown Copyright, from www.nationalarchives.gov.uk
Carlin (Ireland & Liverpool) Doughty & Wright (Liverpool) Dick & Park (Scotland & Liverpool)

Offline Andrew Tarr

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Re: GRO page, after "maintenance"
« Reply #7 on: Tuesday 14 May 24 12:50 BST (UK) »
Quote from: KGarrad on Sunday 12 May 24 11:00 BST (UK)
As a former IT professional, my take on this (and similar issues) is that changes aren't tested properly before a software release.
It's called beta-testing by the public.  ;D
Tarr, Tydeman, Liversidge, Bartlett, Young

Online coombs

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Re: GRO page, after "maintenance"
« Reply #8 on: Tuesday 14 May 24 14:35 BST (UK) »
Not just the GRO page recently but I just went onto FindMyPast and it said "maintenance" as well.
Researching:

LONDON, Coombs, Roberts, Auber, Helsdon, Fradine, Morin, Goodacre
DORSET Coombs, Munday
NORFOLK Helsdon, Riches, Harbord, Budery
KENT Roberts, Goodacre
SUSSEX Walder, Boniface, Dinnage, Standen, Lee, Botten, Wickham, Jupp
SUFFOLK Titshall, Frost, Fairweather, Mayhew, Archer, Eade, Scarfe
DURHAM Stewart, Musgrave, Wilson, Forster
SCOTLAND Stewart in Selkirk
USA Musgrave, Saix
ESSEX Cornwell, Stock, Quilter, Lawrence, Whale, Clift
OXON Edgington, Smith, Inkpen, Snell, Batten, Brain
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