Complete BMD Indexes Missing Pages ??

[Suttonrog]

You don't say what site you are going through to access the images.

I have looked it up on Ancestry and it goes from Betty to David - no Charles

Sutton Rog

[Madraykin]

It's a PC

It's Ancestry - sorry Suttonrog, I thought this thread was about missing images on Ancestry

[Koromo]

Ah, I was beginning to think that it was a Mac thing. I've sent countless messages through their "Problems viewing this image?" facility, but they don't seem to have any effect. I'll keep on, though!

Thank heavens we can come here to ask for someone to check the problem images for us. 

Cheers
Koromo

[Suttonrog]

As I said in my reply I can see it on Ancestry - so I can't explain why others don't.

Sutton Rog

[loo]

Interesting thread. 
I use 1837online, and there are pages missing there too, but, generally, I find it gives more positive responses than ancestry.  Does anyone know if scrolling through adjacent pages will elicit anything useful at 1837/findyourpast?  I haven't tried doing this, and it would involve a lot of work.
I have had some success with censuses on Ancestry by trawling through pages that were somewhat faint, going by street.  Since I knew what I was looking for, it was much easier to spot what I wanted than if I'd been a blank-faced paid transcriber - in which case I don't think I would ever have been able to read it.

[Madraykin]

The good news is that FamilyRelatives have finally listened to my telling them (repeatedly) that there were serious errors with all of the overseas images!!!

[DS]

Hi Koromo

In another topic (relating to Visited Links not changing colour) I had occasion to write to Ancestry and their reply indicated that IE 6 was the only browser that had full support for their site.

http://www.rootschat.com/forum/index.php/topic,196494.msg1001453.html#msg1001453

It appears as if any browser other than IE 6 could pose some sort of problem on Ancestry.

When Madraykin asked about a “missing page” in 1945 I found it on IE 6 but on Firefox 2.0 I got my first ever white screen. I also noticed, incidentally, that Firefox 2.0 does not have the Ancestry enhanced image viewer available so there is no movable magnifier. 

I have not reneged on my offer to look things up for you. It is just that these youngsters like Tati and Pels (and several others) are far more capable and much quicker. I do not know how they manage to respond so rapidly. If I happen to be on line I am usually still reading the question when one of them supplies the answer. Long may they continue to do so.

DS

[Tati]

Hi DS - I think it's a quick broadband connection that does the trick     

[Koromo]

Hi DS

That's interesting, and it certainly pin-points why some of us get the white pages and not others. However, I am annoyed because most of the BMD images are fine so Ancestry could fix the problem if they cared about their Mac/Linux/nonIE6 customers. I can quite imagine one of their IT workers not being bothered to set the size of the image properly because s/he knows it works in IE6 regardless. It maybe why there are batches of these white pages - it must have been that person's shift.

Also glad that Madraykin is having success with the FamilyRelatives images, too. Shows it does pay to keep complaining.

By the way, no-one can beat Tati!! 

Cheers
Koromo