For a few weeks now, my laptop has started freezing, particularly if I try to view a pdf, but often just on sites that I've used hundreds of times before, like FindMyPast and Ancestry. Yesterday I bought a new car insurance on line and it was suggested that I look at their terms and conditions etc. before I completed the purchase. I clicked on the first pdf file and it promptly froze. I had to turn off the laptop and then turn it on again. Of course when I went back to the insurance co web page, it showed I was out of time, so I had to re-enter everything again. I didn't try to open the pdfs again, just bought the insurance. It's a well known company that I've been insured with before, so I wasn't worried about not having read everything beforehand.
It's just happened again. A rootschatter started a topic called Kirkheaton project
www.rootschat.com/forum/index.php?topic=644102.new#new with a link to a site about Kirkheaton graveyard in which I was interested. I've tried twice to get to the site suggested and both times as soon as the site came up, my laptop froze. This was not even pdf.
I use Mozilla Firefox so, fortunately, it will restore to anything you were doing before it froze. I unticked the offending site and got back on here without having to re-type everything.
Is it Mozilla that's the problem? We changed our ISP yesterday but it can't be that as I've had this problem for a few weeks now.
Any help gratefully received, I'm getting rather fed up with having to keep turning my laptop off and on again.
Lizzie