My brother is blind. He has had both eyes removed following an accident. He has a certificate to say he is registered blind and a letter from a Consultant at Moorfields Hospital saying he (the Consultant) has removed both eyes. The benefits officer insisted on sending some young lad around to 'check' that my brother is blind. He already had a copy of the certificate and the letter from the Consultant but needed 'to see for himself'. My brother said he could look at his eyes but on no account was he to touch them due to cross-infection. The lad looked at his eyes (I don't know what he expected to see), then said, yes, i agree, you are blind. My brother later received a letter accepting that he was blind - but not in braille.
Rishile